Before you arrive.
What people ask us most before they come. If your question isn’t here, write to us: we answer on WhatsApp.
Bookings and payments
How do I book my stay?
Choose your dates in the booking engine on this site and book online; you’ll get the confirmation by email. For a month or longer, groups or dates with no availability, send a request and an advisor will contact you.
Check availabilityHow far in advance do I need to book?
Online bookings are made at least 1 day in advance. The booking engine only shows the dates that can be booked.
Is there a minimum stay?
Online bookings are made at least 1 day in advance. Minimum stay: 3 nights on weekdays and 4 if your stay includes a Friday or Saturday night (for example, Wednesday to Sunday). These rules are applied by the booking engine.
How do I pay for my booking?
You pay 30% to confirm the booking and the balance no later than one day before you arrive. We accept Visa, Mastercard and American Express cards, bank transfer and online payments.
See policiesWhat is the cancellation policy?
Direct bookings are non-refundable. You can change your dates free of charge up to 30 days before arrival, subject to availability; if the new dates have a higher rate, you pay the difference.
See policiesAre there discount codes?
Yes. Each month we post a code on the home page, on Book and on Special rates. You enter it in the booking engine and the discount is applied there.
See special ratesLong stays and groups
Can I rent for a month or longer?
Yes. Temporary stays (1 to 6 months) and long-term stays (7 to 12 months) are by quote: message us on WhatsApp with your dates and number of guests, or use the form.
See staysWhat if there’s no availability on my dates?
Leave us your details and an advisor will contact you with other dates at Villas Corax Tulum or, if you’re interested, other Corax properties.
We’ll help you find optionsDo you take groups?
Villa Corax sleeps up to 6 guests. For larger groups, send a request with your dates and number of guests and we’ll help you find options.
Send a requestCheck-in and check-out
What are the check-in and check-out times?
Check-in from 3 pm and check-out by 12 pm.
See policiesHow do I get the keys or access?
With a key lockbox, or someone from our team meets you. Message us on WhatsApp with your arrival time and we’ll send you the instructions.
How far are the airports?
About 25 km from Tulum airport and 118 km from Cancún airport. Message us and we’ll help you plan your arrival.
See locationThe villas
Which villas are there?
Two, each with a lock-off with its own entrance. Villa Corax is booked online by the night. Villa Quetzal is rented by the month, unfurnished: ask for a quote on WhatsApp.
See the villasHow many guests can stay?
Villa Corax: up to 6 guests. Villa Quetzal is rented unfurnished, for stays of a month or longer.
Do the villas have a pool?
Yes, each has two. Villa Corax: ground floor and rooftop. Villa Quetzal: ground floor, surrounded by garden, and third floor.
See Villa CoraxIs there Wi-Fi and air conditioning?
Yes, in both villas. Villa Corax has Starlink Wi-Fi.
Is there parking?
Yes. Villa Corax has parking, and Villa Quetzal has room for 2 cars.
The area
Where are the villas?
In Región 15, south of downtown Tulum: about 2 km from the beach, 3.5 km from downtown and 2.8 km from the federal highway.
See locationDo I need a car?
It helps, but you can also get around by bike or taxi: the beach is about 2 km away and downtown 3.5 km. Both villas have parking.
Can you help with other services?
Ask us about beach clubs, a private chef, transportation, wellness treatments or car rental. Message us on WhatsApp with what you need and we’ll tell you what’s available.
Pets
Are pets allowed?
Yes, on request: let us know before you book. There’s a special cleaning fee of about MXN $2,000; we confirm the amount when you book.
See policiesDidn’t find your answer?
Message us on WhatsApp: a real person from the Corax team answers.
Message us on WhatsAppCorax
Heading on along the Caribbean? We’ll host you there too.
Corax has more places in Quintana Roo, with the same WhatsApp support.


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Visit site : Mare Condo (opens in a new tab)

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A penthouse and two lofts about 50 m from the beach: walk to the sea barefoot. Fifth Avenue is 170 m away.
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